Bruno Farmaceutici - Quality


BRUNO Farmaceutici aims to be a company that encourages innovation, that sees challenges as an opportunity for growth by leveraging on the quality of its products and the skills of its staff.

The adoption of a quality management system was a decision taken by BRUNO Farmaceutici as part of the company’s strategic vision.

The decision to adopt the 2015 version of ISO 9001 and ISO 14001 standards was taken by BRUNO Farmaceutici to earn and keep the trust of current and future customers by ensuring control of service delivery, appropriate management of activities and continuous improvement also in the environmental setting.

The management team of BRUNO Farmaceutici, by applying the standards requirements to the company’s specific needs, adopted a QMS to ensure improved performance to their customers and to promote the understanding of customers’ and regulatory requirements within the organization.

As the environment represents a key strategic factor in the performance and development of the company’s activities, BRUNO Farmaceutici adopted an Environmental Policy aimed at identifying the environmental impact of their activities and the opportunities for improvement that may come up in the next few years.

Therefore, the goals of the company’s action include not only to meet customers’ needs and to comply with regulatory and legal requirements, but also to protect the environment by adopting a constructive approach to environment-related issues.

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BRUNO Farmaceutici is committed to providing effective, high-quality products and excellent services to receive the greatest satisfaction and loyalty from both customers and stakeholders while ensuring full compliance with the applicable laws and regulations.

Quality defect reporting is an important tool to monitor the adequacy and efficiency of our QMS and to identify potential areas for improvement.

All the parties involved in the supply chain (patients, pharmacists, wholesalers, healthcare professionals, warehouses, etc.) can report a defect in a product’s chemical-physical and technical characteristics using the Online Quality Defect Report Form